The Marriott Phoenix Resort Tempe at The Buttes is looking for a talented Executive Meeting Manager to join our amazing team at this one of a kind resort.
About The Marriott Phoenix Resort Tempe at The Buttes:
This unique resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.
Job Overview:
The Executive Meetings Manager is responsible for booking short-term meetings and groups while working closely with our Banquet team and Culinary team in creating memorable experiences.
Responsibilities:
- Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms & Catering business.
- Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
- Prepare and send requested proposals and contracts to designated potential clients.
- Coordinate all details pertaining to room lists, including room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
- Educate clients on hotel procedures, such as meal guarantees, set-up styles, payment terms, available hotel services, etc.
- Coordinate all details to appear on each "Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
- On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff, and the Rooms Division.
- Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.
- In a timely, accurate, and consistent manner, document and report all sales activities as required.
- Maintain an active list of top accounts to ensure continuous relationship-building activities. Top accounts should be contacted, visited, and entertained frequently.
- Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel, and work extended hours to achieve departmental goals.
What will it be like to work for the Marriott Phoenix Resort Tempe at The Buttes?
As owner/ operator franchise company we believe that our staff is what sets us apart from others. With a proven track record, we strive to provide opportunities to create long gravity with a continued focus on developing team members. The staff culture is our highest priority and reflects on the service we provide to our guests. As a team our mission is to continuously move up the bar to be the best.
Job Requirements:
Qualifications:
Education/Formal Training:
- Requires knowledge of the hotel's policies and procedures and the ability to determine the course of action based on these guidelines.
- Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
- Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
- Ability to drive to outside sales calls.
- Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
Experience:
- Prefer 1-2 years previous hotel experience.
- Marketing experience in the travel and tourism industry is desirable, with a demonstrated ability to lead and manage large scale initiatives.
Knowledge/Skills:
- Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
- Ability to manage extensive amounts of information.
- Knowledge of sales procedures associated with the hotel industry.
- Excellent written skills sufficient to produce sales and marketing communication.
- Excellent spoken and presentation skills.
- Considerable ability to listen effectively.
- Ability to work effectively both independently and as a team.
- Flexible schedule: some weekends/holidays and travel are required as needed.
E.O.E.